Part 1. Welcome
Insert picture of the company in question
What kind of tours do you give: school groups, visitors with headsets and a recorded tour, guided tours in small groups for customers?
Why do visitors tour your factory?
What do they want to know?
How long is the tour?
What’s difficult about giving the tour?
What are some of the rules
Are the following rules true or false about your factory?
You have to sign in on arrival. ____
You must wear a safety helmet at all times. ____
You must not eat on the tour. ____
You can smoke in the factory. ____
You don’t have to be careful around machines. ____
You mustn’t touch any switches. ____
You don’t have to follow the guide. ____
If there is a fire, you must head for the nearest exit. ____
You can get close to the machinery. ____
You must use mobile phones on the tour. ____
You can take photos. ____
Now using the passive voice:
Safety helmets must be worn at all times.
Eating is prohibited / forbidden on the tour.
Guiding visitors on the tour
Match the beginning of a sentence on the left, to the correct ending on the right:
Which of the sentences is used when:
starting the tour?
explaining safety and security?
Indicating where something is?
ending the tour?
Can you think of one more example for each category? Write it down.
Welcome to ………………………. (name of town / city)
Use these words to make sentences about ………………………. (name of town / city):
Southern Germany Baden Württemberg edge of the Swabian Mountains
Danube river 10 000 people mediaeval city founded in 1250
popular tourist town on the Swabian Baroque Road.
Welcome to ………………………. (name of company)
Finish these sentence with the phrases overleaf:
The ………… brand stands for ________________________________________
Our pioneering innovations like _______________________________ have revolutionized the world of ………….
Today ………….. is one of the world’s _______________________________
leading cookware manufacturers
the sigomatic pressure cooker and functional ceramic Silargarn
top quality products, outstanding quality, high functionality
Guiding your visitors
Starting the tour
Welcome to our company/factory
Let’s begin the tour.
Shall we start?
My name is …
I’m a … here at ________________
I’m responsible for…
A: Nice to meet you B: Nice to meet you too
Safety and security
Please wear your safety helmet
Please stay within these lines
You mustn’t smoke/take photos/use your mobile phone/touch the machines
Follow me please
Let’s stop here and look at the…
On our left/right you can see…
Straight ahead you can see…
Ending the tour
That’s the end of the tour
We’ve visited the whole factory now
Do you have any questions?
Now give the opening of the tour to your partner by guiding them around the room or the car park or the corridor.