Offering help and checking understanding in emails
Here are some phrases to use if you want to offer help in your email:
Formal
- If you need immediate assistance, please contact…
- If you wish, we would be happy to…
Informal
- If there’s anything you need, just let me know.
- Do you want me to…
- Would you like me to…
- Shall I…
Here are some phrases you can use to check your understanding of what was said in a phone call, a previous email or in a meeting:
- If I understand correctly, you would like…
- To summarise what was agreed during our telephone call…
- To check my understanding of what was requested, please confirm the following points.
- To confirm the actions agreed during our meeting, please find attached…
- Just to clarify your needs, please find following…
And to confirm that you agree, you could answer with the following sentences:
- Yes, that’s correct
- Yes, I confirm.
This quiz will help you practice some of the language you have just learned for checking understanding and offering help.