This module, consisting of 2 units, will not only teach you the essential language you need to write successful emails in English, you will also learn how to adapt what you say to use in different situations and with different cultures.
After this module, you will be able to:
- Structure your emails and complete typical email tasks
- Answer and better understand emails on a variety of topics
- Communicate email messages appropriately and clearly
- Develop positive working relationships via email
This module may be used as a supplement to your course with a trainer, as preparation or homework, or as a stand alone course to do on your own.
You can listen to any text in your course. Just use your mouse to highlight the text you want to hear and press the arrow and your text will play!
Course Features
- Lectures 24
- Quiz 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 298
- Assessments Yes
Curriculum
- 5 Sections
- 24 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Introduction1
- Basic Email StructureDon't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread.8
- Specific Language12
- 3.1Making small talk5 Minutes
- 3.2Making Arrangements
- 3.3Making Arrangements Quiz
- 3.4Giving Good or Bad news7 Minutes
- 3.5Giving Good or Bad news Quiz10 Minutes
- 3.6Complaints
- 3.7Making a Request and Requesting a Response
- 3.8Complaints and requests quiz
- 3.9Offering Help
- 3.10Checking Understanding3 Minutes
- 3.11Checking Understanding and Offering Help Quiz
- 3.12Writing an Out of Office Reply5 Minutes
- Cultural Differences2
- Final quiz1
