- 5 Sections
- 23 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Introduction1
- Basic Email StructureDon't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread.8
- Specific Language12
- 3.1Making small talk5 Minutes
- 3.2Making Arrangements
- 3.3Making Arrangements Quiz
- 3.4Giving Good or Bad news7 Minutes
- 3.5Giving Good or Bad news Quiz10 Minutes
- 3.6Complaints
- 3.7Making a Request and Requesting a Response
- 3.8Complaints and requests quiz
- 3.9Offering Help
- 3.10Checking Understanding3 Minutes
- 3.11Checking Understanding and Offering Help Quiz
- 3.12Writing an Out of Office Reply5 Minutes
- Cultural Differences1
- Final quiz1