-This module, consisting of 4 units, will not only teach you all the essential English you need, to have a business conversation on the telephone, you will also learn the right language to use in different situations and with different cultures.
After this module, you will be able to:
- Answer a call with confidence
- Better understand your telephone partner
- Use the right language
- Develop positive relationships on the phone
This module may be used as a supplement to your course with a trainer, as preparation or homework, or as a stand alone course to do on your own.
- Lectures 51
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 201
- Assessments Yes